From the perspective of the entire logistics distribution link, the terminal logistics is mainly based on point-to-point distribution, so that the goods eventually flow to the users. Such point-to-point distribution needs are also very complex and diverse. Distribution efficiency, service experience, and distribution difficulty all affect the development of terminal logistics. In the terminal logistics environment, it is also the part that consumes the highest human, material and financial resources in the entire logistics link. That is, the last mile often mentioned in the industry.
At present, there are mainly the following ways to solve the problem of the last mile of logistics and distribution: offline physical store terminal outlets, intelligent self-pickup cabinets, community express stations, property collection, Internet enterprise self-operated logistics systems, and third-party logistics and distribution Commissioner.
During the epidemic, the problem of the last mile of logistics and distribution has almost become a pain for the whole people. During the epidemic, people were isolated at home, "staying at home", and there was a serious shortage of courier delivery staff. What is even more difficult is that the last-mile distribution system, which is dominated by professional express delivery personnel, was almost destroyed by the epidemic, and the entire distribution system was paralyzed.
This epidemic has taught us a lot, and it has also made us feel the importance of the last mile of logistics. Not long ago, at the State Council's regular policy briefing, Han Jinghua, head of the Transportation Services Department of the Ministry of Transport, said that the Ministry of Transport will guide Shanghai and other epidemic-related areas to promote postal express distribution centers, business outlets and businesses that meet the requirements of epidemic prevention.
Personnel resumed work and production in an orderly manner, actively leveraged the professional strength and market resources of key logistics enterprises, and strived to solve the "last mile" and "last 100 meters" problems of logistics and distribution.
An important factor for large-scale commercial use is how to reduce the complexity and cost of the solution, realize the strategy of easy-to-difficult and iterative development, and allow the terminal delivery robot to appear in a space where the operating environment is relatively closed and the scene is relatively simple. At present, there are two main development directions.
One is the distribution for relatively fixed scenarios: most robot development companies bypass the difficulty of “going on the road”, and mainly promote distribution robots in closed spaces such as office buildings, hospitals, and hotels, and first solve the problem of distribution within 100 meters of the building.
For example, a robot company, which focuses on building automatic robots, has produced a semi-automatic remote control system, which can remotely control the terminal distribution trolley to provide directional distribution services to related customers in the enclosed space. The basic features are fixed routes and controllable environment. The main advantage is that The price is low, and it can provide users with a set of robot distribution solutions with a cost of only 10,000 yuan. This research and development idea reduces the difficulty and cost of robot research and development, and has a clear market demand.
The other is to micro-transform the delivery scene, mainly represented by somersault clouds. Qiu Wenzhuang said that Jindouyun has developed a more end-to-end and more practical solution based on the robot scene solution capabilities in the real estate field for many years - a terminal unmanned distribution solution combined with scene micro-transformation.
The courier scans the code of the courier that needs to be delivered in the community and stores it in the “post station” on the edge of the community. The cloud sends a text message to notify the user and sends the pick-up code; when the user is convenient to receive the express at home, he submits the pick-up code in the applet to place an order , After receiving the command, the cloud will use the multi-robot linkage to pick up the courier in the edge "station" and transfer it to the building, and then call the elevator to deliver it to the user's door and notify the user to pick up the courier.
Based on the understanding of real estate development planning, this solution can cover a very large proportion of the community through the transformation of low-cost community scenarios, which can fundamentally and systematically solve the long-standing problem of distribution in the last mile of the community, and greatly improve the user's ability to pick up express delivery. the feeling and the efficiency of the courier.
In the context of epidemic prevention and control, "contactless" sending and receiving express delivery may become the norm. Internet companies such as JD.com and Meituan are also increasing their investment in unmanned delivery. The "last mile" unmanned delivery is becoming the general trend, and unmanned delivery is also achieving large-scale and scenario-based development. With the upgrading of technology and the continuous improvement of the industrial chain, the last mile problem of express delivery may be truly solved.
